Review emails
Customize email branding
Logo, colors, from-name, and templates for every notification.
Collect-review emails are per type. Each type (request, reminder, thank-you, reply, photo follow-up) has its own subject, body, and design: logo, colors, width, font. Saving type 1 must not overwrite type 2.
What it does
Shoppers see mail that looks like your store. You can use the drag-and-drop Email Builder for layout (sections, columns, blocks: text, image, button, divider, spacer, social icons, HTML) including merge tags such as `{{customer_name}}`.
Where it lives
- Collect Reviews email customize screens — content + design for a selected type
- Email templates → new / edit — visual builder (canvas + sidebar: Content vs Global Settings)
Designer fields stored per type include logo, alignment, size, primary/secondary colors, email and body background, template width, border, font family, and heading weight.
How it works
- Pick the email type.
- Set logo, primary color, and width for that type.
- Edit subject and body, or open the builder to add blocks and columns.
- Send a test, then save — design stays on that type.
If every type looks identical after save, design was stored globally instead of per type.
Related
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